Sonno Life LLC.
Welcome to Sonno Life LLC, a skincare Suite Spa where you can purchase products and book appointments through our website. The following terms and conditions govern your use of the Sonno Life LLC website and any associated products or services. By using our website, you acknowledge that you have read, understood, and agree to these terms and conditions. If you do not agree with any part of these terms and conditions, please do not use our website or services.
These terms and conditions outline the general rules and guidelines for the use of the Sonno Life LLC website. In addition to these terms and conditions, there may be additional terms and conditions specific to certain products or services offered by Sonno Life LLC. By using such products or services, you agree to be bound by these additional terms and conditions.
Please read these terms and conditions carefully, as they contain important information regarding your legal rights, obligations, and limitations of liability. If you have any questions or concerns regarding these terms and conditions, please contact us at sonnousa@gmail.com
If this is the first time you are using the product that you plan to purchase, it is highly recommended that you contact our skin care specialist and get recommendations on the product that you are purchasing at our store. Upon your request, our esthetician will consult with you via email or telephone. After determining your skin care needs, the esthetician will recommend the appropriate product for your skin type and needs based on our esthetician's scope of practice and expertise. This way you will get a professional opinion and at the same time you will get the exact product that is best suited for your skin care needs.
By using our ecommerce platform and web, you agree that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are using our ecommerce platform and web on behalf of a company or organization, you represent that you have the authority to bind such entity to these Terms and Conditions.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password.
Our ecommerce platform and web is not a substitute for professional medical advice, diagnosis, or treatment. Our products and services are not intended to diagnose, treat, cure, or prevent any disease. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.
By using the Sonno Life LLC website, you agree to comply with all applicable laws and regulations, as well as the terms and conditions set forth herein.
You agree not to use the Sonno Life LLC website for any illegal or unauthorized purpose, including but not limited to violating any intellectual property rights, defaming or harassing others, or transmitting any malicious code or viruses.
You agree not to modify, reproduce, distribute, or create derivative works based on any material found on the Sonno Life LLC website without prior written consent from Sonno Life LLC.
You agree not to interfere with the normal functioning of the Sonno Life LLC website or disrupt other users' use of the website through the use of spamming, hacking, or other malicious activities.
Sonno Life LLC reserves the right to terminate your access to the website at any time, with or without cause, and without notice.
Our ecommerce platform and web may contain links to third-party websites or resources. You acknowledge and agree that we are not responsible or liable for the availability or accuracy of such websites or resources or the content, products, or services on or available from such websites or resources.
By using the Sonno Life LLC website or purchasing Sonno Life products, you acknowledge and agree that Sonno Life LLC shall not be liable for any damages, whether direct, indirect, incidental, consequential, or otherwise, that may arise from your use of the website or products.
You agree to indemnify and hold Sonno Life and its affiliates, officers, agents.
All items purchased from our ecommerce platform and web are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
All trademarks, copyrights, and patents associated with the Sonno Life LLC brand are the property of Sonno Life LLC and are protected by intellectual property laws. Unauthorized reproduction or use of any material with intellectual property rights related to the Sonno Life LLC brand is strictly prohibited.
By submitting any content to our ecommerce platform and web, you grant Sonno Life a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You represent and warrant that you will not use our ecommerce platform and web for any unlawful purpose or in violation of these Terms and Conditions. You further covenant that you will not use our ecommerce platform and web to harass, abuse, stalk, threaten, or otherwise violate the rights of any third party.
Sonno Life LLC is not responsible for any direct, indirect, incidental, or consequential damages that may result from your use of our products or services, including but not limited to loss of profits, data, or goodwill.
Sonno Life LLC is not liable for any damages resulting from any information or advice given by our estheticians or other staff, whether in person or online.
Sonno Life LLC is not liable for any damages resulting from any third-party products or services recommended or used in conjunction with our products or services.
Sonno Life LLC is not liable for any damages resulting from the misuse, improper use, or abuse of our products or services.
In the event that Sonno Life LLC is found liable for any damages, our liability shall be limited to the amount you paid for the product or service in question.
Sonno Life LLC shall not be liable for any failure or delay in performing our obligations under these terms and conditions due to events beyond our control, including but not limited to acts of God, natural disasters, strikes, or government actions.
Please note that these limitations of liability are not exhaustive and are subject to applicable laws and regulations. If you have any questions or concerns regarding our limitations of liability, please contact us at sonnousa@gmail.com
Shipping Methods: We offer USPS shipping services, including Express Mail, Priority Mail, and First-Class Mail.
Shipping rates: We have a flat shipping rate of 12 USD. For purchases over 200 USD, shipping will be free.
Order Processing Time: Orders will be processed within 1-2 business days after payment is received.
Delivery Time: Delivery times will vary depending on the shipping method selected and the destination of the shipment. USPS Express Mail offers overnight delivery to most locations, while Priority Mail offers 1-3 day delivery and First-Class Mail offers 2-5 day delivery. Please note that delivery times are estimates and not guaranteed.
Tracking Information: Tracking information will be provided to customers via email once the order has shipped. Customers can also track their shipment on the USPS website using the tracking number provided.
International Shipping: We currently do not offer international shipping through USPS. Returns and Refunds: Please refer to our return policy for information on returns and refunds.
Shipping Restrictions: We are unable to ship to PO Boxes or APO/FPO addresses via USPS Express Mail. Certain products may also be restricted for shipping due to regulatory requirements.
Shipping Notifications: Customers will receive email notifications on the status of their shipment, including confirmation of shipment, tracking information, and delivery notifications.
By following this specific shipping policy for USPS, we hope to provide our customers with a reliable and efficient shipping experience for their Sonno Life products.
Failed delivery:The customer's responsibilities in providing accurate delivery information may include:
Providing a complete and accurate shipping address, including the recipient's full name, delivery address, postal code, and any other relevant information.
Verifying that the shipping address is valid and up-to-date to avoid delays or failed deliveries.
Providing a valid phone number so that the carrier can contact the recipient if there are any issues with the delivery.
Ensuring that someone is available to receive the package at the delivery address on the estimated delivery date.
Immediately notifying Sonno Life LLC or carrier of any changes to the delivery information, such as a change of address or phone number.
Assuming responsibility for any reshipment or additional charges that may be necessary if the provided delivery information is incorrect or inaccurate.
Sonno Life LLC will not be responsible for any damage or loss of the package after it has been successfully delivered to the recipient based on the shipping information provided by the customer.
Sonno Life LLC does not accept returns of products unless the product arrives damaged or defective.
If a product arrives damaged or defective, the customer must inform Sonno Life LLC immediately and provide photographs of the damaged or defective product. Sonno Life LLC agrees to provide the customer with a refund or replacement of the product.
Sonno Life LLC reserves the right to accept or reject any return request in case the return conditions are not met.
If a return is accepted, the customer will be responsible for the shipping costs of returning the product.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of law.
Pursuant to 18 U.S.C. Section 2257, our ecommerce platform and web do not produce any content that falls under the definition of sexually explicit conduct. Our custodian of records can be contacted at the address listed on our ecommerce platform and web.
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more information.
You represent and warrant that you will not use our ecommerce platform and web for any unlawful purpose or in violation of these Terms and Conditions. You further covenant that you will not use our ecommerce platform and web to harass, abuse, stalk, threaten, or otherwise violate the rights of any third party.
If you have any questions or concerns about Sonno Life LLC products or website, please contact us at:
Email: sonnousa@gmail.com
Phone: (786) 7973034
Mailing address: 350 S Miami Av, Suite A, Miami Florida 33130.
Sonno Life LLC provides a limited warranty on its products. If a product is defective or does not meet the customer's expectations, the customer may return the product for a refund or exchange. Any claims must be made within 30 days of receiving the product. The warranty does not cover damages resulting from misuse or normal wear and tear. By using the Sonno Life LLC website, you acknowledge that you have read, understood, and agree to these terms and conditions. These terms and conditions are subject to change without notice. It is your responsibility to review them periodically to ensure compliance with applicable laws and regulations.
All materials, including photographs, product descriptions, logos, and trademarks on the Sonno Life LLC website are the property of Sonno Life LLC and are protected by intellectual property laws. Unauthorized commercial use of any materials is strictly prohibited without the prior written consent of Sonno Life LLC.
Any legal disputes related to Sonno Life LLC's products or website shall be resolved through mediation or arbitration, rather than litigation in courts. The parties involved shall appoint a mutually agreed-upon mediator or arbitrator to resolve the dispute.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of law.